Twilio outage, 2 November 2026

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

Started
Status
Ongoing: Identified
Impact
Minor
Affected
SMS, Latin America

Is this still happening?

Yes. Twilio still lists it as identified; last update 2 Nov 2026, 23:21 UTC.

Right now: Twilio reports degraded performance on some systems. (as of 2 Nov, 23:26 UTC) Live Twilio status

Last update from Twilio

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

2 Nov 2026, 23:21 UTC

Read the full incident on the official Twilio status page

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Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 9 h 9 min

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