Twilio outage, 2 November 2026
Silent Network Authentication (SNA) Missing Redirects in Indonesia
- Started
- Status
- Ongoing: Identified
- Impact
- Minor
- Affected
- Verify Silent Network Auth
Is this still happening?
Yes. Twilio still lists it as identified; last update 2 Nov 2026, 08:43 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 2 Nov, 08:56 UTC) Live Twilio status
Last update from Twilio
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Similar Twilio incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 12 h 14 min
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, resolved after 3 h 15 min
Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
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, resolved after 20 h 54 min
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, resolved after 18 h 39 min
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
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, resolved after 19 h 27 min
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