Twilio outage, 2 November 2026
Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers
- Started
- Resolved
- 2 Nov 2026, 20:55 UTC
- Impact
- Not stated
- Affected
- Voice, Latin America
Is this still happening?
No. Twilio marked this incident resolved on 2 Nov 2026, 20:55 UTC.
Right now: Twilio reports degraded performance on some systems. (as of 2 Nov, 23:26 UTC) Live Twilio status
Last update from Twilio
On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.
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