Ecwid outage, 12 March 2024

Mobile burger menu icon doesn't work on New-gen Instant Site version

Started
Resolved
12 Mar 2024, 06:50 UTC (after 49 min)
Impact
Not stated
Affected
Storefront

Last update from Ecwid

The issues with the New-gen Instant Site has been resolved - the mobile and desktop menus are operational for all affected users now.

12 Mar 2024, 06:50 UTC

Read the full incident on the official Ecwid status page

Is Ecwid down now?

This page is the record of one past incident. For the live status, see Is Ecwid down right now? - it reads the official status page every 2 minutes.

Other Ecwid incidents

  1. Ecwid storefronts and control panels are unavailable

  2. [Outage] Some storefronts may be slowed down

  3. New products / product updates are not displaying in Featured Products / categories in some stores

  4. Ecwid storefronts and control panels are unavailable

  5. Orders and products are missing in some stores

  6. Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

  7. Order tax invoices are not generated and order notifications are sent with delay

  8. Possible delays in products, orders and subscriptions display

All recorded Ecwid incidents