Hightouch outage, 23 October 2025
Column order not respected in subset of syncs
- Started
- Resolved
- 23 Oct 2025, 20:41 UTC (after 4 h 40 min)
- Impact
- Minor
- Affected
- Destinations
Last update from Hightouch
Customer impact: - Syncs to S3 using All mode did not respect column order when writing data to the destination file. - Customers may have experienced failures for syncs to SFDC using Archive mode. No action is required. Syncs will resume on their next scheduled run, or you can manually trigger a run at any time.
Read the full incident on the official Hightouch status page
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