Heap outage, 2 July 2026

Slow Queries

Started
Resolved
2 Jul 2026, 16:50 UTC (after 20 min)
Impact
Minor
Affected
App

Last update from Heap

This incident has been resolved.

2 Jul 2026, 16:50 UTC

Read the full incident on the official Heap status page

Is Heap down now?

This page is the record of one past incident. For the live status, see Is Heap down right now? - it reads the official status page every 2 minutes.

Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

  2. User property data delayed in Heap connect syncs (US customers only)

  3. Salesforce integration: data-in not syncing

  4. Heap Connect Syncs: Possibility Of Stale Data

  5. Third party integration events latency impacting some customers

  6. Heap Connect Sync Delays

  7. Heap Connect Syncs: Possibility Of Stale Data

  8. Heap Connect Syncs: Possibility Of Stale Data

All recorded Heap incidents