Kustomer outage, 3 November 2026
Workflows delays in processing PROD2
- Started
- Resolved
- 3 Nov 2026, 18:30 UTC (after 1 h 9 min)
- Impact
- Minor
- Affected
- Workflow
Is this still happening?
No. Kustomer marked this incident resolved on 3 Nov 2026, 18:30 UTC, 1 h 9 min after it began.
Right now: Kustomer reports all systems operational. (as of 3 Nov, 19:16 UTC) Live Kustomer status
Last update from Kustomer
Kustomer has resolved an event affecting workflows that caused delays in workflow processing. Our team has cleared the queue for workflows. After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Similar Kustomer incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 3 h 21 min