Is Kustomer down right now?

No.

Kustomer reports all systems operational.

Official status
All Systems Operational
Last checked
(1 min ago)

Last 7 days

  1. Fri : no incidents
  2. Sat : no incidents
  3. Sun : no incidents
  4. Mon : no incidents
  5. Tue : no incidents
  6. Wed : no incidents
  7. Today : no incidents

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One e-mail when Kustomer reports a problem, one when it is fixed. Nothing else; unsubscribe in one click.

Components 56

All 56 components report operational.

Show all 56 components

Prod1 (US)

  • AnalyticsUp
  • APIUp
  • Bulk JobsUp
  • Channel - ChatUp
  • Channel - EmailUp
  • CSATUp
  • Events / Audit LogUp
  • ExportsUp
  • Knowledge baseUp
  • NotificationsUp
  • RegistrationUp
  • SearchUp
  • TrackingUp
  • Web ClientUp
  • Web/Email/Form HooksUp
  • WorkflowUp

Prod2 (EU)

  • AnalyticsUp
  • APIUp
  • Bulk JobsUp
  • Channel - ChatUp
  • Channel - EmailUp
  • CSATUp
  • Events / Audit LogUp
  • ExportsUp
  • Knowledge baseUp
  • NotificationsUp
  • RegistrationUp
  • SearchUp
  • TrackingUp
  • Web ClientUp
  • Web/Email/Form HooksUp
  • WorkflowUp

Prod4 (IN)

  • AnalyticsUp
  • APIUp
  • Bulk JobsUp
  • Channel - ChatUp
  • Channel - EmailUp
  • CSATUp
  • Events / Audit LogUp
  • ExportsUp
  • Knowledge baseUp
  • NotificationsUp
  • RegistrationUp
  • SearchUp
  • TrackingUp
  • Web ClientUp
  • Web/Email/Form HooksUp
  • WorkflowUp

Kustomer Voice & Text

  • Kustomer VoiceUp

Third Party

  • PubNubUp
  • OpenAIUp
  • Channel - FacebookUp
  • Channel - InstagramUp
  • Channel - SMSUp
  • Channel - WhatsAppUp
  • Regional IncidentUp

Incidents in the last 7 days 0

No incidents reported in the last 7 days. The most recent one was "[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS" on 9 Sept 2026, 19:25 UTC.

Last 90 days

  1. 18 Jul: no reported problems
  2. 19 Jul: no reported problems
  3. 20 Jul: no reported problems
  4. 21 Jul: no reported problems
  5. 22 Jul: no reported problems
  6. 23 Jul: no reported problems
  7. 24 Jul: no reported problems
  8. 25 Jul: no reported problems
  9. 26 Jul: 1 incident, worst: degraded performance
  10. 27 Jul: no reported problems
  11. 28 Jul: no reported problems
  12. 29 Jul: no reported problems
  13. 30 Jul: 1 incident, worst: degraded performance
  14. 31 Jul: no reported problems
  15. 1 Aug: no reported problems
  16. 2 Aug: no reported problems
  17. 3 Aug: no reported problems
  18. 4 Aug: no reported problems
  19. 5 Aug: no reported problems
  20. 6 Aug: no reported problems
  21. 7 Aug: no reported problems
  22. 8 Aug: no reported problems
  23. 9 Aug: no reported problems
  24. 10 Aug: no reported problems
  25. 11 Aug: no reported problems
  26. 12 Aug: no reported problems
  27. 13 Aug: no reported problems
  28. 14 Aug: no reported problems
  29. 15 Aug: no reported problems
  30. 16 Aug: no reported problems
  31. 17 Aug: no reported problems
  32. 18 Aug: no reported problems
  33. 19 Aug: no reported problems
  34. 20 Aug: no reported problems
  35. 21 Aug: no reported problems
  36. 22 Aug: no reported problems
  37. 23 Aug: no reported problems
  38. 24 Aug: no reported problems
  39. 25 Aug: 1 incident, worst: degraded performance
  40. 26 Aug: no reported problems
  41. 27 Aug: no reported problems
  42. 28 Aug: no reported problems
  43. 29 Aug: no reported problems
  44. 30 Aug: no reported problems
  45. 31 Aug: no reported problems
  46. 1 Sept: no reported problems
  47. 2 Sept: no reported problems
  48. 3 Sept: no reported problems
  49. 4 Sept: no reported problems
  50. 5 Sept: no reported problems
  51. 6 Sept: no reported problems
  52. 7 Sept: no reported problems
  53. 8 Sept: 1 incident, worst: degraded performance
  54. 9 Sept: 1 incident, worst: degraded performance
  55. 10 Sept: no reported problems
  56. 11 Sept: no reported problems
  57. 12 Sept: no reported problems
  58. 13 Sept: no reported problems
  59. 14 Sept: no reported problems
  60. 15 Sept: no reported problems
  61. 16 Sept: no reported problems
  62. 17 Sept: no reported problems
  63. 18 Sept: no reported problems
  64. 19 Sept: no reported problems
  65. 20 Sept: no reported problems
  66. 21 Sept: no reported problems
  67. 22 Sept: no reported problems
  68. 23 Sept: no reported problems
  69. 24 Sept: no reported problems
  70. 25 Sept: no reported problems
  71. 26 Sept: no reported problems
  72. 27 Sept: no reported problems
  73. 28 Sept: no reported problems
  74. 29 Sept: no reported problems
  75. 30 Sept: no reported problems
  76. 1 Oct: no reported problems
  77. 2 Oct: no reported problems
  78. 3 Oct: no reported problems
  79. 4 Oct: no reported problems
  80. 5 Oct: no reported problems
  81. 6 Oct: no reported problems
  82. 7 Oct: no reported problems
  83. 8 Oct: no reported problems
  84. 9 Oct: no reported problems
  85. 10 Oct: no reported problems
  86. 11 Oct: no reported problems
  87. 12 Oct: no reported problems
  88. 13 Oct: no reported problems
  89. 14 Oct: no reported problems
  90. 15 Oct: no reported problems

85 of 90 days without a reported problem. All 25 recorded Kustomer incidents

No problem Degraded Partial outage Major outage No data

Reliability, last 30 days

Incidents
0
0 in the last 7 days
Median time to resolve
-
half of the incidents were fixed faster
Longest incident
-
Last incident
35 days ago
[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS

Questions about Kustomer outages

Is Kustomer down right now?

No. The official Kustomer status page reports all systems operational (checked 1 min ago, 15 Oct 2026, 11:39 UTC).

Why is Kustomer not working for me?

Kustomer reports no problem, so the cause is most likely on your side or in between: check your internet connection, VPN or proxy, DNS, browser extensions and cache, or try another network or device. Also check services that many apps rely on, such as Cloudflare or the big clouds.

How often does Kustomer have outages?

Kustomer reported no incidents in the last 30 days.

When was the last Kustomer outage?

"[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS", reported 9 Sept 2026, 19:25 UTC and resolved after 26 min.

Where is the official Kustomer status page?

At https://status.kustomer.com/ - this page reads it every 2 minutes and shows its status, components and incidents in one place.

How we know

Broken Today reads the official Kustomer status page every 2 minutes. When Kustomer reports degraded performance, an outage or maintenance, this page changes within a few minutes. Incidents the vendor leaves open without any update for over 14 days are shown but not counted.

Show Kustomer status in your README or wiki

Kustomer status

Also check

Many apps run on these. When one of them has problems, Kustomer can fail even while its own page is green.

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