Hightouch outage, 7 May 2026

Processing delay for subset of Match Booster syncs

Started
Resolved
6 May 2026, 21:30 UTC - reported afterwards
Impact
Not stated

Last update from Hightouch

Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.

6 May 2026, 21:30 UTC

Read the full incident on the official Hightouch status page

Is Hightouch down now?

This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. Elevated Sync Errors

  6. App Errors

  7. Hightouch app rendering issues

  8. Processing delay for subset of syncs

All recorded Hightouch incidents