Gladly outage, 24 September 2026
Topics popover getting cut off/hidden behind Answers & Team Assist panel
- Started
- Resolved
- 24 Sept 2026, 17:44 UTC (after 2 h 59 min)
- Impact
- Minor
- Affected
- Admin
Last update from Gladly
We have deployed a fix for this issue, and the topics panel is behaving as expected again when utilized with Team Assist. Please contact <a href="https://help.gladly.com/docs/contact-gladly-support" target="_blank">Gladly Support</a> should you have any questions or use this <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36" target="_blank">alternative form</a> if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.