Gladly outage, 31 August 2026
Reports not loading
- Started
- Resolved
- 1 Sept 2026, 03:42 UTC (after 4 h 47 min)
- Impact
- Minor
- Affected
- Reporting
Last update from Gladly
We have confirmed that the issue has been resolved. Reports are loading normally, and we have confirmed stable performance across the reporting service. Thank you for your patience while we worked through this. Please <a href="https://help.gladly.com/product-docs/pages/en/contact-gladly-support-team">contact Gladly Support</a> should you have any questions or use <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36">this</a> alternative form if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.