Gladly outage, 25 September 2025
Gladly Reports and Insight Builder Data Latency
- Started
- Resolved
- 25 Sept 2025, 01:12 UTC (after 33 min)
- Impact
- Minor
- Affected
- Reporting
Last update from Gladly
Our technology partner has deployed a fix for this issue. Gladly Reports and Insight Builders should be operating as expected again as of 6:09 PM PT. Please <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36">contact gladly support</a> should you have any questions.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.