Gladly outage, 22 June 2026
Investigating Gladly Team not loading
- Started
- Resolved
- 22 Jun 2026, 16:59 UTC (after 3 h 6 min)
- Impact
- Minor
- Affected
- Gladly Team Solution
Last update from Gladly
After actively monitoring system performance, we are happy to report that the Cloudflare issue is now resolved and Gladly is fully operational. We will distribute a thorough Root Cause Analysis (RCA) for this incident via email as soon as possible. The RCA will contain details on root cause, incident timeline, recovery steps, and remediation steps. Please contact <a href="https://help.gladly.com/docs/contact-gladly-support" target="_blank">Gladly Support</a> should you have any questions or use this <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36" target="_blank">alternative form</a> if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.