Gladly outage, 22 May 2026
Intermittent issues loading conversations from the APAC region
- Started
- Resolved
- 22 May 2026, 05:25 UTC (after 1 h 16 min)
- Impact
- Minor
- Affected
- Gladly Team Solution
Last update from Gladly
We have confirmed that Gladly has recovered, and agents accessing Gladly from APAC regions should no longer be seeing latency issues. Please <a href="https://help.gladly.com/product-docs/pages/en/contact-gladly-support-team">contact Gladly Support</a> should you have any questions or use <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36">this</a> alternative form if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.