Gladly outage, 9 September 2026
Reports not loading
- Started
- Resolved
- 9 Sept 2026, 14:49 UTC (after 1 h 50 min)
- Impact
- Minor
- Affected
- Reporting
Last update from Gladly
A fix has been deployed for this issue, and we will continue to monitor. We will post a final update when fully resolved. Google support team restarted the instance to fix Looker access. Please contact <a href="https://help.gladly.com/docs/contact-gladly-support" target="_blank">Gladly Support</a> should you have any questions or use this <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36" target="_blank">alternative form</a> if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.