Gladly outage, 10 September 2026
Intermittent Report Loading Issues
- Started
- Resolved
- 11 Sept 2026, 00:30 UTC (after 9 h 22 min)
- Impact
- Major
- Affected
- Reporting
Last update from Gladly
Our monitoring indicates that issues with Gladly reports remain performant. At this time, 2 reports - Gladly AI Sessions Detail and Gladly AI Sessions Detail with Messages - remain under maintenanace. We will communicate fixes for those reports over release notes. Please contact <a href="https://help.gladly.com/docs/contact-gladly-support" target="_blank">Gladly Support</a> should you have any questions or use this <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36" target="_blank">alternative form</a> if you are unable to access the Help page.
Is Gladly down now?
This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.