Gladly outage, 17 January 2026

Intermittent issues loading conversations

Started
Resolved
17 Jan 2026, 19:55 UTC (after 13 min)
Impact
Not stated
Affected
Gladly Team Solution

Last update from Gladly

This incident has been resolved.

17 Jan 2026, 19:55 UTC

Read the full incident on the official Gladly status page

Is Gladly down now?

This page is the record of one past incident. For the live status, see Is Gladly down right now? - it reads the official status page every 2 minutes.

Other Gladly incidents

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  2. Intermittent Report Loading Issues

  3. Reports Not Loading

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  6. Investigating Login Issue

  7. Gladly AI Elevated Handoffs on Chat, Email and SMS

  8. Investigating Gladly Team not loading

All recorded Gladly incidents