Help Scout outage, 8 April 2026
Inbound Email Issues
- Started
- Resolved
- 8 Apr 2026, 23:10 UTC (after 6 h 30 min)
- Impact
- Minor
- Affected
- Email Processing
Last update from Help Scout
It looks like the issue at Google has been resolved, so inbound emails forwarded to Help Scout from Google accounts should now be working as normal once again. If you do run into any further issues, just reach out to let us know.
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.