Help Scout outage, 6 August 2026
Report Loading
- Started
- Resolved
- 6 Aug 2026, 17:26 UTC (after 1 h 13 min)
- Impact
- Minor
- Affected
- Mailbox counts, folders, reports, search results
Last update from Help Scout
Engineers have confirmed queues have drained and Reports behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.