Help Scout outage, 31 August 2026
Mailbox counts
- Started
- Resolved
- 31 Aug 2026, 19:06 UTC (after 3 h 57 min)
- Impact
- Minor
- Affected
- Mailbox counts, folders, reports, search results
Last update from Help Scout
Inbox behavior (Conversation Counts, SLAs, Routing, and Sentiment issue) is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Read the full incident on the official Help Scout status page
Is Help Scout down now?
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