Is Help Scout down right now?
No.
Help Scout reports all systems operational.
- Official status
- All Systems Operational
- Last checked
- (just now)
- Source
- status.helpscout.com
Last 7 days
- Fri : no incidents
- Sat : no incidents
- Sun : no incidents
- Mon : no incidents
- Tue : no incidents
- Wed : no incidents
- Today : no incidents
Components 13
- Web AppOperational
- Docs SitesOperational
- BeaconOperational
- Mobile AppsOperational
- Email ProcessingOperational
- Mailbox counts, folders, reports, search resultsOperational
- Marketing SiteOperational
Public APIs
- Inbox APIOperational
- Docs APIOperational
AI Services
- AI DraftsOperational
- AI AnswersOperational
- AI SummarizeOperational
- AI AssistOperational
Incidents in the last 7 days 0
No incidents reported in the last 7 days. The most recent one was "Mailbox counts, folders, reports, search results" on 22 Sept 2026, 18:56 UTC.
How we know
Broken Today reads the official Help Scout status page every 2 minutes. When Help Scout reports degraded performance, an outage or maintenance, this page changes within a few minutes. If the page says everything is up but Help Scout still fails for you, check your own connection, VPN, DNS or browser extensions - or look at whether a service it depends on (such as Cloudflare) is having problems.