Help Scout outage, 30 June 2026

Delays with report exports

Started
Resolved
30 Jun 2026, 10:47 UTC (after 3 h 7 min)
Impact
Minor
Affected
Mailbox counts, folders, reports, search results

Last update from Help Scout

This incident has been resolved. Report exports are processing normally again. If you continue to experience issues, please email us at help@helpscout.com, and we'll investigate. Thank you for your patience today.

30 Jun 2026, 10:47 UTC

Read the full incident on the official Help Scout status page

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Other Help Scout incidents

  1. Mailbox counts, folders, reports, search results

  2. Mailbox counts

  3. App Access Issues

  4. Beacon Issues

  5. SLA issues

  6. Report Loading

  7. Delays with Inbox counts, folders, reports and search results

  8. Docs Errors

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