Help Scout outage, 24 July 2026
Delays with Inbox counts, folders, reports and search results
- Started
- Resolved
- 24 Jul 2026, 23:09 UTC (after 1 h 1 min)
- Impact
- Minor
- Affected
- Mailbox counts, folders, reports, search results
Last update from Help Scout
Folder counts and updates in your Inbox should be working as expected again! Thanks for your patience today folks, we're going to close this one out.
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.