Help Scout outage, 8 May 2026
Inbound Email Delay and Sluggish Behavior Across Help Scout
- Started
- Resolved
- 8 May 2026, 02:05 UTC (after 1 h 21 min)
- Impact
- Minor
- Affected
- Web App, Email Processing, Mailbox counts, folders, reports, search results
Last update from Help Scout
Alright folks, all services are stable so we're closing this out. Thanks for your patience and apologies for the disruption today!
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.