Help Scout outage, 13 August 2026
SLA issues
- Started
- Resolved
- 14 Aug 2026, 01:00 UTC (after 1 h 42 min)
- Impact
- Minor
- Affected
- Web App
Last update from Help Scout
The issue has been resolved and the SLA feature is now running smoothly. Thank you for your patience.
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.