Help Scout outage history
25 incidents from the official Help Scout status page, the oldest from 12 March 2026.
September 2026 1
-
, resolved after 36 min
Mailbox counts, folders, reports, search results
Impact: minor
August 2026 5
-
, resolved after 3 h 57 min
Impact: minor
-
, resolved after 3 h 12 min
Impact: minor
-
, resolved after 1 h 18 min
Impact: minor
-
, resolved after 1 h 42 min
Impact: minor
-
, resolved after 1 h 13 min
Impact: minor
July 2026 4
-
, resolved after 1 h 1 min
Delays with Inbox counts, folders, reports and search results
Impact: minor
-
, resolved after 6 h 43 min
Impact: major
-
, resolved after 2 h 16 min
Impact: minor
-
, resolved after 3 h 55 min
Automatic Workflows not running
Impact: minor
June 2026 2
-
, resolved after 3 h 7 min
Impact: minor
-
, resolved after 22 h 59 min
Impact: minor
May 2026 2
-
, resolved after 1 h 21 min
Inbound Email Delay and Sluggish Behavior Across Help Scout
Impact: minor
-
, resolved after 1 h 47 min
Impact: minor
April 2026 6
-
, resolved after 10 min
Impact: minor
-
, resolved after 2 h 10 min
-
, resolved after 12 min
Impact: critical
-
, resolved after 40 min
-
, resolved after 1 h 36 min
Reporting Views Displaying Inconsistent Metrics
Impact: minor
-
, resolved after 6 h 30 min
Impact: minor
March 2026 5
-
, resolved after 13 min
-
, resolved after 23 h 41 min
Impact: minor
-
, resolved after 1 h 11 min
-
, resolved after 48 min
Impact: minor
-
, resolved after 24 min
Impact: minor