Help Scout outage, 21 March 2026
Folder and View Issues
- Started
- Resolved
- 22 Mar 2026, 16:20 UTC (after 23 h 41 min)
- Impact
- Minor
- Affected
- Mailbox counts, folders, reports, search results
Last update from Help Scout
We can confirm that views and folders have been operating as expected today, and that the underlying issue here has been resolved. Please get in touch with our team if you continue to experience any unusual behavior across your inbox.
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.