Help Scout outage, 20 April 2026
Connection Issues
- Started
- Resolved
- 20 Apr 2026, 15:04 UTC (after 12 min)
- Impact
- Critical
- Affected
- Web App
Last update from Help Scout
The team has confirmed that the access issues have been fully resolved, and this incident is now closed. Thank you again for your patience!
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.