Help Scout outage, 27 April 2026
Connection Issues
- Started
- Resolved
- 27 Apr 2026, 12:54 UTC (after 10 min)
- Impact
- Minor
- Affected
- Web App
Last update from Help Scout
Our team has identified and resolved the issue, and performance is now stable across the board. We'll continue to monitor all services over the next few hours. Thank you for your patience while we resolved this.
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.