Help Scout outage, 14 April 2026
AI Drafts: Intermittent issues generating AI Drafts
- Started
- Resolved
- 14 Apr 2026, 17:01 UTC (after 40 min)
- Impact
- Not stated
- Affected
- Web App
Last update from Help Scout
Our team found and resolved the issue, and AI Drafts are generating drafts again. Thanks for bearing with us today, folks!
Read the full incident on the official Help Scout status page
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