Help Scout outage, 19 March 2026
Drafts Not Loading Properly
- Started
- Resolved
- 19 Mar 2026, 21:38 UTC (after 48 min)
- Impact
- Minor
- Affected
- Web App
Last update from Help Scout
Our engineers have fixed the issue preventing drafts from opening properly, and you should now be able to edit all of the drafts in your inbox. Thanks for your patience while we worked on getting this one fixed up!
Read the full incident on the official Help Scout status page
Is Help Scout down now?
This page is the record of one past incident. For the live status, see Is Help Scout down right now? - it reads the official status page every 2 minutes.