Gladly outage, 27 January 2026

Increased Unexpected Handoffs (Gladly Structured Threads - Legacy)

Started
Resolved
28 Jan 2026, 03:58 UTC (after 8 h 51 min)
Impact
Not stated
Affected
Gladly Structured Threads Solution (Legacy)

Last update from Gladly

This incident has been resolved.

28 Jan 2026, 03:58 UTC

Read the full incident on the official Gladly status page

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